OPS501 Paper Assignment #2

Scenario: Assume that you are an employee in Walmart or Tesla and your supervisor asks that you prepare a condensed operations management manual that can be used to better analyze the company’s operations. In addition to communicating and sharing key operations management concepts in this short-written report, your supervisor also wants you to discuss some items using real-life data from the company you selected.
Your supervisor specifically asks you to do the following:
(a) Explain the overall goals of operations management.
(b) Explain the lean operations approach and how it can be used in the company’s current production of its goods (or services).
(c) Discuss key concepts surrounding how to manage, control, and measure ‘quality’ within the organization.
(d) Considering the company’s impact on society, discuss why ethics and social responsibility are important in operations management.
(e) Discuss 1 technology that the company can use in order to improve its operations.
(f) Using the 3 most recent income statements (e.g. FY 2017, FY2018, FY2019) from the selected company, please do the following:
1. For each of the 3 most recent years, divide COGS (Cost of Goods Sold) by Total Sales Revenue.
2. Analyze the relationship between COGS and Total Sales Revenue. Does it appear that this company is trying to implement a lean operations approach? Does it appear that the company is succeeding in its efforts?
3. Using the 3 calculations of [COGS / Total Sales Revenue], please apply the moving average technique to forecast the next 2 years.
4. What do you predict will happen to the [COGS / Total Sales Revenue] ratio in the next two years? Please explain.

Most classes have a 2 paper requirement per course. Please be sure to address the following requirements when completing your papers:

      The cover page and reference page/s are not included in the above-stated page requirement. These should be in addition to page requirements.
      Papers need to be formatted in proper APA 7th Edition style.
      Each paper requires a minimum of at least three outside peer-reviewed sources for your references (unless stated otherwise in the guidance above).

o   Acceptable/credible sources include: Academic journals and books, industry journals,  and the class textbook.   To include additional types of sources, please review the “Guidelines for finding and utilizing required references for your paper,” shared below.

      Using your textbook is highly recommended to demonstrate that you have read the required material and/or are connecting new thoughts to the course text/learnings.

Guidelines for finding and utilizing required references for your paper:
For a formal research paper, you are required to locate, understand, and integrate a certain number of peer reviewed journal articles and/or published books, as these are considered reliable and valid sources of information by academics and industry.  The best source of these articles is to search through your CiAM Library (LIRN).  However, if you find a website you would really like to share in your paper, you can do so if it is NOT counted as one of your reliable/valid articles/books (i.e., goes above and beyond the required amount of reliable/valid sources), and if it is NOT the basis/foundation of your paper.  Otherwise, there is no way to demonstrate that:  1.  You have done true research and have given the appropriate level of thought to your paper; and 2. There is no way to validate that the information you have received off of the internet has been fact checked. 
Here are some guidelines on how to think about this process:

    Using Wikipedia:  This internet source is very popular, and although there may be some great articles found there, there is no formal process (at this point) for what is posted to be fact checked.  Meaning, what you find there is not always true.  However, if you read an interesting article, you can go to their references, check on who they researched, then go to that ORIGINAL work (locate it in our library), and then read through that article and reference that article (not Wikipedia).  If you want to cite Wikipedia, you may do so if it follows the guidelines shared above (i.e., is NOT the basis of your paper, and is just a supplemental share going above and beyond the minimum required reliable/valid works).  You may also simply visit Wikipedia just to get more general information on a subject before you start your formal research process).

2.     General informational websites and business websites:  These follow the same rules as shared above.

According to www.merriam-webster.com/dictionary/plagiarized (Links to an external site.)

PLAGARIZE:  transitive verb (Links to an external site.): to steal and pass off (the ideas or words of another) as one’s own : use (another’s production) without crediting the source
intransitive verb (Links to an external site.): to commit literary theft : present as new and original an idea or product derived from an existing source

With this said, it is very important to show backing for your thought, so if you are summarizing/paraphrasing another’s work, cite that work, or any work that shows backing for your thought directly after you have written it.  Each paragraph starts over when citing, so remember that citing in one paragraph does not cover your reference requirements for your whole paper. 

Also, if you quote more than 3 words in a row that are exactly the same as your source, be sure to add in quote marks around those words, then add the page or para# with the rest of the reference citation at the end of the quote mark. 
Your APA 7th Edition guide is an excellent resource.  It is highly recommended that you own one.
Our Librarian and/or our Writing Tutors are also very helpful and FREE!  Be sure to utilize the CiAM tutor, [email protected], if you are needing support with grammar before you submit your paper.  This is an incredible resource and can make the difference between earning an A or a lower grade. 
Once your paper is reviewed by the tutors, make the recommended changes and then submit your paper to your course before the due date.  

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